Customer Service

CUSTOMER SERVICE REPRESENTATIVE

About Us: Acropolis Dry Cleaners is a leading garment cleaning company dedicated to providing high-quality services to our customers. We take pride in our commitment to excellence and our team of dedicated professionals. We are looking for a reliable and experienced Customer Service Representative to join our team.

Job Description: The Customer Service Representative is responsible for overseeing the daily operations of the store, ensuring a high level of customer satisfaction, maintaining inventory, and supervising staff. This role requires excellent organizational skills, a strong customer service orientation, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

  • Customer Service:
    • Greet customers warmly and assist with their needs.
    • Resolve customer inquiries and complaints in a professional manner.
    • Ensure high levels of customer satisfaction through excellent service.
  • Store Operations:
    • Open and close the store in accordance with company procedures.
    • Ensure the store is clean, organized, and well-stocked.
    • Manage daily cash flow, including transactions and deposits.
  • Inventory Management:
    • Monitor stock levels and order new inventory as needed.
    • Receive, unpack, and store merchandise.
    • Conduct regular inventory checks and resolve discrepancies.
  • Sales:
    • Promote products and services to meet sales goals.
    • Implement and maintain visual merchandising standards.
    • Assist with promotions and in-store marketing initiatives.

Qualifications:

  • High school diploma or equivalent.
  • Proven experience in customer service, management, or a similar role.
  • Strong organizational skills.
  • Excellent communication and interpersonal skills.
  • Proficiency with point-of-sale systems and inventory management software.

How to Apply: If you are a motivated, detail-oriented individual with a passion for providing excellent service, we would love to hear from you! Please submit your resume to hr@acropoliscleaners.com with the subject "Customer Service Representative" or apply online at www.acropoliscleaners.com/careers/

 


Maintenance Technician

About Us: Acropolis Dry Cleaners is a leading garment cleaning company dedicated to providing high-quality services to our customers. We take pride in our commitment to excellence and our team of dedicated professionals. We are looking for a reliable and experienced Technician to join our team.

Position Overview:

We are seeking a motivated and detail-oriented Technician to support our technical operations. The candidate will be responsible for the installation, maintenance, and repair of equipment and systems, ensuring that they operate efficiently and safely. This role requires experience with technical systems, strong problem-solving skills, and a commitment to delivering excellent customer service.

Key Responsibilities:

  • Diagnose and resolve equipment issues, performing necessary repairs or adjustments.
  • Conduct regular inspections and preventive maintenance.
  • Ensure compliance with safety standards and protocols.
  • Collaborate with other team members to resolve complex technical issues.
  • Document all maintenance and repair work performed.

Qualifications:

  • Knowledge of Greek and English will be considered an additional asset.
  • Pleasant personality.
  • Basic knowledge and skills in maintenance matters.
  • Experience in a similar position.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for delivering excellent service, we would love to hear from you! Please submit your resume to hr@acropoliscleaners.com with the subject "Technician" or apply online at www.acropoliscleaners.com/career/

 

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Acroplis Dry Cleaners - Careers, Clerk, Shoe Cleaning Department

Clerk/Cleaner (Shoe Cleaning Department)

Career Opportunities

Larnaca

About Us: Acropolis Dry Cleaners is a leading garment cleaning company dedicated to providing high-quality services to our clients. We are seeking a a dedicated Clerk to help maintain the highest standards of service and organization.

 

Key Responsibilities

· Oversee daily operations of the Shoe Cleaning Department to ensure efficiency.

· Perform quality cleaning of shoes, suitcases, and related items.

· Communicate effectively with Store Operators to provide outstanding customer service.

· Monitor inventory and supplies, ensuring stock levels meet demand.

· Accurately input orders and pricing into the system.

· Address customer comments and complaints with professionalism and care.

· Maintain a clean, organized, and welcoming store environment.

· Adhere to company policies and procedures at all times.

· Undertake additional tasks as assigned by the Director of Organization & Operations.

 

Qualifications

· Proficiency in Greek and English (spoken and written).

 

Skills & Characteristics

· Strong team player with a cooperative mindset.

· Skilled in problem-solving and decision-making.

· Excellent communication skills and a customer-focused attitude.

· Highly responsible, reliable, and consistent.

· Capable of organizing and planning effectively.

· Dynamic personality with exceptional interpersonal skills.

· Professional and neat appearance.

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Night Shift Supervisor

Career Opportunities

Larnaca

Acropolis Dry Cleaners is a leading dry cleaning company dedicated to providing high-quality services to our customers. We pride ourselves on our commitment to excellence and our team of dedicated professionals. We are currently seeking a reliable and experienced Night Shift Supervisor to join our team and oversee our night operations.

Job Description: As a Night Shift Supervisor, you will be responsible for managing the night shift operations to ensure the efficient processing of dry cleaning orders, maintaining high-quality standards, and providing excellent customer service. Your role will involve supervising a team of employees, ensuring safety protocols are followed, and addressing any issues that arise during the shift.

Key Responsibilities:

  • Supervise and coordinate the activities of the night shift team.
  • Ensure all dry cleaning orders are processed efficiently and accurately.
  • Monitor and maintain quality control standards.
  • Handle customer inquiries and resolve any issues or complaints.
  • Oversee inventory management and ensure supplies are stocked.
  • Maintain a clean and safe working environment.
  • Prepare shift reports and communicate any important information to the day shift supervisor.

Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a supervisory role, preferably in a dry cleaning or similar environment.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and make decisions under pressure.
  • Knowledge of dry cleaning processes and equipment is an advantage.

How to Apply: If you are a motivated and detail-oriented individual with a passion for providing excellent service, we would love to hear from you! Please submit your CV to hr@acropoliscleaners.com with the subject line “Night Shift Supervisor Application” or apply online at www.acropoliscleaners.com/en/careers/  by 19/08/2024.

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Acroplis Dry Cleaners - Careers, Driver

Driver

Career Opportunities

Larnaca, Nicosia

About Us: Acropolis Dry Cleaners is a leading garment cleaning company dedicated to providing high-quality services to our customers. We are seeking a reliable and experienced Driver to join our team.

Job Description: We are looking for a reliable and customer-focused Driver to join our team at Acropolis Dry Cleaners. The successful candidate will be responsible for picking up and delivering customers’ garments, ensuring their timely and safe transportation, and providing excellent service. This position requires great attention to detail, good communication skills, and a valid driver’s license.

Key Responsibilities:

Pickup and Delivery:

  • Collect garments from customers’ homes, offices, or designated locations.
  • Deliver cleaned and pressed garments back to customers.
  • Ensure all items are accurately tagged and documented for each customer.

Customer Service:

  • Interact professionally and courteously with customers.
  • Address any customer inquiries or concerns promptly and effectively.
  • Maintain a positive and helpful attitude at all times.

We Are Looking For:

  • A pleasant personality
  • Team spirit
  • Good knowledge of the Greek and English language
  • Previous experience is considered a plus
  • Driver’s license (without penalty points)

A competitive remuneration package and professional working environment are offered.

How to Apply: If you are a motivated and detail-oriented individual with a passion for providing excellent service, we would love to hear from you! Please submit your resume to hr@acropoliscleaners.com with the subject “Driver” or apply online at www.acropoliscleaners.com/career/ by August 12, 2024.

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Acroplis Dry Cleaners - Careers, Worker

Production Worker

Career Opportunities

Nicosia, Larnaca and Limassol

About Us: Acropolis Dry Cleaners is a leading garment cleaning company dedicated to providing high-quality services to our clients. We are seeking a reliable Production Worker to join our team and oversee our night operations.

Job Description: As a Production Worker, you will play a crucial role in ensuring that our clients’ garments are cleaned, pressed, and prepared to the highest standards. The ideal candidate should possess a strong work ethic, excellent organizational skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

  • Garment Inspection: Inspect garments for stains, damage, and special care requirements before and after cleaning. Identify and flag any issues that need attention.
  • Pre-Treatment: Apply appropriate pre-treatment solutions to stains and spots based on garment type and stain composition.
  • Machine Operation: Operate dry cleaning machines, pressing machines, and other equipment according to company procedures and safety guidelines.
  • Sorting and Tagging: Sort garments by type, color, and cleaning requirements.
  • Cleaning and Pressing: Follow specific cleaning procedures for various types of fabrics and materials. Ensure garments are properly pressed, steamed, and finished to meet quality standards.
  • Safety and Cleanliness: Maintain a clean and organized work area. Follow all safety procedures and guidelines to ensure a safe working environment.

Qualifications:

  • Team spirit
  • Responsibility and reliability
  • Effective communication skills
  • Dynamic personality
  • Flexibility with work hours
  • Problem-solving abilities

We offer guidance and training in basic tasks.

How to Apply: If you are a motivated and detail-oriented individual with a passion for delivering excellent service, we would love to hear from you! Please submit your resume to hr@acropoliscleaners.com  with the subject line “Production Worker” or apply online at www.acropoliscleaners.com/careers  by August 19, 2024.

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Acroplis Dry Cleaners - Careers, Ironer

Ironer

Career Opportunities

Nicosia, Larnaca and Limassol

About Us: Acropolis Dry Cleaners is a leading laundry cleaning company dedicated to providing high-quality services to our customers. We are looking for a reliable Ironer / Ironess to join our team.

Main Responsibilities:

  • Ironing Clothes and Linen
  • Sorting and Preparing Items
  • Quality Control
  • Equipment Maintenance
  • Team Collaboration

What we are looking:

  • Team Spirit
  • Responsibility and Consistency
  • Excellent Communication Skills
  • Dynamic Personality
  • Problem-Solving Skills

How to Apply: Interested candidates can submit their CV to hr@acropoliscleaners.com  with the subject “Ironer / Ironess” or apply online at www.acropoliscleaners.com/career/  or call 96-296609.

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Please submit your CV and apply for the job either by filling out the form in Careers page or by sending an email.

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