Privacy Policy

Your personal data is collected and further processed by the authorised teams of the Website, with full respect for your privacy. In the context of providing the Company’s Services, recipients of your personal data may include the following categories of our partners:

• Providers of website or app analytics and performance measurement services, telephone solution providers, social network providers, and online map providers. Your data may be transferred outside the European Economic Area, although the relevant data storage takes place primarily within the EU and strict contractual clauses are in place governing such transfers.
• Payment service providers, such as G.A.P VASSILOPOULOS GROUP.
• Data network service providers for the connection of our infrastructure to the internet.
• Partner websites (where applicable), in the context of fulfilling your order via the ‘Website Shopping Basket’, or resolving a dispute or query.
• Partner courier companies, in the context of delivering your order placed on the Website.
• Partner technology communication solution companies, in the context of managing our incoming and outgoing communications with you. Your data may be transferred outside the European Economic Area by these companies, although the relevant data storage takes place primarily within the EU and strict contractual clauses are in place governing such transfers.
• Other companies within the Company’s group, for the purpose of carrying out support functions for our Services.
• Partner companies providing customer service.
• Partner companies providing supplementary Services in relation to the Website Shopping Basket, such as warranty extension, installation, and device recycling, where these are selected by the user.
• Partner banking institutions.
• Other categories of partners to whom it may be necessary on a case-by-case basis to transfer data in the context of the operation of the Company’s Services.
• Police authorities and any other administrative, judicial, or public authority, or legal or natural person to whom the Company may, by law or court order, be under an obligation or have a right to disclose such data.
• Third-party advertising service providers, such as Google, to whom comments, reviews, and ratings may be transmitted in anonymised form. The transfer of users’ data takes place in the context of the Company’s legitimate interest in promoting and advertising its products and services, and in a manner that ensures in all cases that the data transferred cannot uniquely identify the individual user (for example, through the use of a random code).

Furthermore, in the context of the Analytics operation, we share, as Data Controllers, with each partner using these functionalities, information in the form of either statistical or aggregated data on the popularity of products, stores, and categories, or users’ purchase data respectively. In this context, we enter into specific contractual data protection clauses to ensure that the necessary data security measures are maintained. For any issue relating to the use of these technologies, we kindly ask that you address your request to us as the appropriate point of contact.

Additionally, in the context of managing incoming requests and queries relating to the progress of your order through the Website, as well as managing related returns, losses or compensations, and general accounting management of the cooperation, we act as Joint Data Controllers with partner courier companies in respect of these details. For any issue relating to the processing of your personal data in the context of this management, we kindly ask that you address your request to us as the appropriate point of contact.

Your comments and images that you publish, or the reviews you submit on the Website, are publicly visible both on the Company’s Website/app and, on a case-by-case basis, on certain partner websites, meaning any other visitor to those websites can read them.